This site possess technical support, to inquire further having assist. The help team responses regarding nine:00 am so you’re able to 4:00 pm off Friday to help you Monday.. Take note that Cupid Media are an Australian organization, so their business hours varies out of your personal. Full, according to feedback, help usually responds within a few days. Not too punctual, but prompt enough to solve your problem.
You don’t have to type a complaint towards representative, since you may automatically post a criticism. Profiles having hundreds of complaints immediately check out moderation. The newest accounts from scammers and you may violators of your site legislation try prohibited.
Do Filipino Cupid promote refunds?
Yes, they do. For folks who forgot so you’re able to terminate the latest automated commission, you could produce to technical support and have about this. Your money might be refunded and you may paid keeps was handicapped.
Really does Filipino Cupid provide confirmation?
Unfortunately zero. That is one of the disadvantages of your own website. Moderators don’t possess plenty of time to glance at all the confirmation requests.